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Word of Mouth
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2013: The Year Of The Apology

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As we look back at 2013, we’re struck by the number of mishaps made by politicians, celebrities, athletes and companies…followed of course, by the oh-so-heartfelt public apology. Word of Mouth's senior producer Maureen McMurray and producer Taylor Quimby join Virginia Prescott to talk about the year of saying sorry…or in some cases, the year of the non-apology.

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