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Word of Mouth

Black Friday Backlash

blackfriday.jpg
Steve Rhodes via Flickr Creative Commons
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Black Friday has long been a post-holiday shopping tradition for many Americans. During the last several years, customers have found their favorite stores opening ever-earlier in anticipation of growing demand. This time around, employees are fighting back against the early hours.

Emanuella Grinberg, writer with CNN.com’s Living Section, joins us to talk about her article “Retail Employees Fight Black Friday Creep.” 

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