N.H. Liquor Commission Scraps Contract, Citing Vendor Shortcomings

Sep 9, 2019

The New Hampshire Liquor Commission is cancelling a $26 million contract with a private software firm, citing poor performance by the company. 

New York-based AlfaPeople, which won the 10-year contract in 2016 through a competitive bid, failed to meet its obligations, according to the state Liquor Commission. 

The two sides agreed to terminate the deal last month after AlfaPeople collected $9.6 million for its work to date.

“After three years of work into a 10-year contract, [the Liquor Commission] and a steering committee comprised of representatives from multiple state departments determined AlfaPeople was not meeting its obligations under the contract and it was in the best interest of the state to compensate them for work performed and pursue a partnership with another vendor,” said a Liquor Commission spokesperson in a statement.  

AlfaPeople declined to comment on the termination of the contract.

The company was hired in 2016 to install a new point-of-sale system at approximately 80 state-run liquor stores across the state, as well as replace outdated back-office technology. 

Under the terms of the original contract, AlfaPeople was to have the new in-store sales system up and running by spring of 2018, a deadline it failed to meet.