Airline Delays Spur Mounting Passenger Frustration

Published August 21, 2007 at 10:00 AM EDT

Travel experts are calling the summer of 2007 the worst in aviation history. As flights continue to be canceled and delayed, frustration has eroded civility and good will in the airport. Guests and callers discuss the challenges facing the airline industry.

David Field, U.S. editor for Airline Business magazine

Dean Foust, Atlanta bureau chief for Business Week

James C. May, president and CEO of the Air Transport Association

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