On "A Way with Words", nothing brightens up an email like an emoticon. But is it appropriate to include a smiley face in an email to your boss? Also, what do time management experts mean when they say you should start each day by "eating the frog"? Plus, we’ll explore the story behind the phrase "the whole kit and caboodle," and some book recommendations for language lovers. Information is available at http://www.waywordradio.org/