Consumers see prices fall as the airline and telecommunication industries deregulate. But growing competition also brings new hassles, such as poor customer service and increased telemarketing. NPR's Scott Horsley reports.
Copyright 2002 NPR
Consumers see prices fall as the airline and telecommunication industries deregulate. But growing competition also brings new hassles, such as poor customer service and increased telemarketing. NPR's Scott Horsley reports.
Copyright 2002 NPR
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