Aarti Shahani

Aarti Shahani is a correspondent for NPR. Based in Silicon Valley, she covers the biggest companies on earth. She is also an author. Her first book, Here We Are: American Dreams, American Nightmares (out Oct. 1, 2019), is about the extreme ups and downs her family encountered as immigrants in the U.S. Before journalism, Shahani was a community organizer in her native New York City, helping prisoners and families facing deportation. Even if it looks like she keeps changing careers, she's always doing the same thing: telling stories that matter.

Shahani has received awards from the Society of Professional Journalists, a regional Edward R. Murrow Award and an Investigative Reporters & Editors Award. Her activism was honored by the Union Square Awards and Legal Aid Society. She received a master's in public policy from Harvard's Kennedy School of Government, with generous support from the University and the Paul & Daisy Soros fellowship. She has a bachelor's degree from the University of Chicago. She is an alumna of A Better Chance, Inc.

Shahani grew up in Flushing, Queens — in one of the most diverse ZIP codes in the country.

There is a scandal rocking the financial industry — or we should say, a small but important part of that industry: online lending.

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OK, maybe this has happened to you. You're in your car. You're driving. You get a flat tire. And you are not a member of AAA. That was a situation confronting NPR's Aarti Shahani. And unexpectedly, she discovered this new solution.

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Updated at 2:36 p.m. ET with an editor's note at the end of the story.

Sometimes you call an Uber, and what you thought would be an $8 ride is going to be two, three, even four times more — the result of greater demand brought on by a blizzard, or a baseball game. Whatever the reason, surge pricing is not fun.

It turns out Uber is working to fix it — or, should we say, end it. The move likely will be great for riders, but not for drivers.

Hunting For Surge

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A 13-year winning streak ended yesterday. Apple reported a big drop in revenue compared to the same quarter last year. That hasn't happened since 2003. And the reason is iPhones just aren't selling like they used to. NPR's Aarti Shahani reports.

We want to hear from Uber drivers how much they made in a recent week. Drivers, it's information you can see on the app, when you review your weekly ride summary. Send us a screenshot — email tech@npr.org— and tell us how we can reach you.

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Updated at 12:24 p.m. ET, with Facebook statement

An 18-year-old woman in Ohio is being charged with kidnapping, rape, sexual battery and a variant of distributing child pornography.

What led to this extraordinary list of alleged crimes? Live-streaming the alleged rape of her 17-year-old friend.

Prosecutors say Marina Lonina broadcast the incident on the Twitter-owned app Periscope. Lonina claims through her lawyer that she live-streamed the alleged rape because she was trying to get the man to stop.

Mark Zuckerberg has laid out a 10-year master plan for Facebook. It's bold. It's savvy. And it glosses over a key detail: the dark side of making the world more connected.

The Internal Revenue Service says it's seeing a surge in phone scams. More than 5,000 victims have been duped out of $26.5 million since late 2013. It's hard to know what exactly con artists are thinking when they target their victims. But now, we know what they are saying.

Before we get started, keep this in mind: The IRS says it doesn't call about outstanding taxes without first mailing you a bill.

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Law enforcement is locked out of another kind of technology. This time it's not an iPhone, but an app. WhatsApp is a popular platform to share messages, pictures and videos. Now it's turned on full-data encryption. NPR's Aarti Shahani reports.

The FBI says it has gotten into the iPhone used by one of the San Bernardino shooters in California, so prosecutors have dropped their case trying to compel Apple to do it. But the controversy is far from over. Local prosecutors across the country have iPhones that they would like to unlock, and they want to know if the FBI will use its master key to help.

Editor's Note: This article has been updated to reflect the news that the federal judge has granted the government's request for a delay in the case, giving the FBI time to test a new method of cracking the iPhone without Apple's help.

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The software equivalent of cancer - that is how Apple CEO Tim Cook is describing code the government wants Apple to write so the FBI can unlock the iPhone used by one of the San Bernardino terrorists.

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Intel has a new report out today. It's not about semiconductors. It's about diversity: how Intel is doing when it comes to women and underrepresented minorities on its staff. The results are mixed — some strong and some, frankly, failures. Still the sheer amount of information is exceptional, and a direct challenge to other Silicon Valley giants who've chosen to hide their data.

Be Engineers About Diversity

Let's start with some numbers.

Hundreds of thousands of people drive for Uber in the U.S. The ride-hailing company has had high-profile fights in courts and city halls over the status of these drivers: Are they employees or contractors? Can they unionize?

A fight that's gotten far less attention — one that may affect drivers far more — is the competition between Uber and its main rival, Lyft.

Competition for drivers is so great that, about a year ago, Uber sent covert operatives into Lyft cars — to recruit.

Isabella Dure-Biondi was one of these covert operatives.

If you hail a ride using the on-demand app Lyft, that car could one day be self-driving.

On Monday, Lyft announced a new partnership with General Motors, which is pumping half a billion dollars into the software startup and joining the board. One of the things they're doing is planning to build an autonomous fleet.

They haven't released a specific timeline on when, though in the future, when you call the on-demand car service, the vehicle likely won't have a human driver.

In 2015, the selfie rage did not taper. And we learned something interesting about the "art form," as some might call it. It appears to be dominated, and shaped, by women.

The five most popular people on Instagram are women. Kim Kardashian (ranked No. 2 after Taylor Swift) came out with the first book dedicated to selfies (hers). And a debate brewed over what the selfie says about females.

Editor's Note: This post accompanies a story that you can hear on the NPR One app by following this link.

The words you use betray who you are.

Linguists and psychologists have long been studying this phenomenon. A few decades ago they had a hunch that the number of active verbs in your sentences or which adjectives you use (lovely, sweet, angry) reflect personality traits.

The camera on your smartphone is powerful. You use it to record your baby's first steps. Take a panorama shot or selfies at the Taj Mahal. Every day, we're finding new uses.

And recently, a startup in Silicon Valley realized: That camera on the phone could be used by people who are blind, to get help seeing remotely. The company Be My Eyes has created a novel kind of volunteer opportunity on the Internet.

Yahoo is changing course in its efforts to sell shares in another company. The tech giant's goal is to avoid a big tax bill.

Yahoo has a 15 percent stake in the Chinese e-commerce giant Alibaba. Yahoo wants to sell that stake, which is worth about $32 billion, for two reasons: one, to get a bunch of cash, which it can give to investors who are hungry for a return; and two, because those shares arguably overshadow the rest of the business, making investors undervalue what Yahoo itself brings to the table.

Mark Zuckerberg is a dad! And he's marking the birth of his first child (and #GivingTuesday) with a promise to give away 99 percent of his shares in Facebook to make a brighter future.

In an open letter to Max, their newborn daughter, Zuckerberg, 31, and his wife Dr. Priscilla Chan, 30, pledged to give 99 percent of their shares in Facebook — worth about $45 billion today — over the course of their lifetime.

Two tech startups you know have now gone public: Square (which makes the little white square to swipe credit cards) and Match, the online dating giant. Both companies got nice, first-day pops to their share prices as they started selling for well above the initial price. But interestingly, those initial prices were set low.

Really low.

Square was planning to price somewhere between $11 and $13 a share, which, analysts say, is already pretty cheap. But then, the company went even lower, settling for just $9. That's really, really cheap.

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If you travel for work — and you're tired of living out of a suitcase, renting rooms and sharing bathrooms with grungy roommates — there's a man in Austin, Texas, who has a possible solution. Call it a long shot. But basically, he's building tiny self-contained apartments that move when you do.

Jeff Wilson gives me a tour of the first prototype. He's the mastermind behind the Kasita ("little home" in Spanish — only with a "k" instead of a "c").

Tens of thousands of cars that drive themselves are about to hit the streets. Sort of. Last year, the electric carmaker Tesla started putting cameras and sensors into its Model S vehicles — making it possible, one day, for the devices to become the driver's eyes, ears and even hands. And today is the day.

The way Tesla has chosen to deliver this feature to car owners is peculiar, but let's start with what self-driving even means.

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