Having trouble listening to NHPR's livestream or even seeing the player at NHPR.org? We're here to help.
Occasionally, listeners write or call the station to tell us that they can't play the NHPR livestream on our website - either the play button isn't showing up, or, when they click it, nothing happens.
While we welcome your emails letting us know you're experiencing an issue (click here to email us any time), there's a known issue that may save you that step.
Certain ad blocking apps have the unintended effect of disabling NHPR's livestream player on our website. If you have an ad blocker installed, there's an excellent chance this is the root of your issue. One easy way to test this is to open NHPR.org in a browser you don't usually use, or on a different computer altogether. If you see the player and it works for you, your ad blocker is likely the problem.
Here's the fix: Most, if not all, ad blockers have settings you can customize to allow pop-ups and widgets from specific sites. So, just go into your blocker's settings or control panel and make NHPR a site on which you can see those things.
Here's what the player should look like after you've applied this fix:
Once again, we are here to help. If you've tried this fix and are still having issues, or if you are experiencing a different issue with NHPR's livestream, send us an email and we'll get back to you as soon as we can.